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How to Find and Follow Up on Exceptions

Availability: 📱 Mobile only After a workflow is done, you can still find every exception it raised. This article shows how to open your Exceptions list, resolve an issue and look back at resolved one…

StringBean Info
Updated by StringBean Info
Availability: 📱 Mobile only

After a workflow is done, you can still find every exception it raised. This article shows how to open your Exceptions list, resolve an issue and look back at resolved ones.

En español

Find an exception

  1. Tap Tasks, tap the list name at the top, and choose Exceptions.
  2. Open exceptions from workflows and Daily Notes are listed by day.
  3. Tap one to see the question, the answer, any note or photo, and who reported it and when.

Resolve an exception

  1. When it's fixed, tap Resolve Exception, add a short note and tap Resolve.

Look back at resolved issues

  1. Tap the filter button, turn on Show Resolved and tap Show Items.
  2. Then search with a keyword or scroll.

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